| Eligibility | Location | Job Category | Last Date | Job Type | Hiring Process |
|---|---|---|---|---|---|
| BBA/BBM, BSc, BCA, BE/B.Tech | Hyderabad | IT/Software, Core Technical, BSc/BCA/BBM | 05 Mar 2015 | Full Time | Face to Face Interview, Telephonic Interview, Online test |
Requirements
- Candidate should have min of 60% in their highest qualification
- 0-2 years of experience in a support role is desirable
- Avid Facebook user and an understanding of the Facebook/Instagram platforms
- Flexibility to take on multiple tasks
- Strong team player
- Excellent written and verbal communication skills
- Problem solving/critical thinking skills
Responsibilities
- As a Community Support specialist your primary responsibilities will be: Assist our community and help resolve their inquiries empathetically, accurately and on time
- This role will require you to become and remain knowledgeable about Facebook products and community standards
- Make well balanced decisions and personally driven to be an effective advocate for our community
- Strong interpersonal skills, verbal and written communication skills and most importantly empathy
- Additionally, they will display a strong bias to doing what’s right for our community in supporting Facebook's mission to #ShipLove.
Connecting the world takes every one of us
Our Mission
Founded in 2004, Facebook’s mission is to give people the power to share and make the world more open and connected. People use Facebook to stay connected with friends and family, to discover what’s going on in the world, and to share and express what matters to them.
Our Culture
Facebook is defined by our hacker culture - an environment that rewards creative problem solving and rapid decision making. We encourage people to be bold. Our open culture keeps everyone informed and allows people to move around and solve the problems they care about most. We work in small teams and move fast to develop new products, constantly iterating and improving. The phrase “this journey is 1% finished” is posted on our walls, reminding us that we’ve only begun to fulfill our mission to make the world more open and connected.
When we say “be yourself,” we mean it.
At Facebook, we value diversity on an individual level. We’re dedicated to creating an environment where people can share their own diverse backgrounds, experiences, perspectives and ideas. Facebook is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.