| Human
Resources: The Year Of The Freshers
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| Tuesday, July 25, 2006 |
Bhaswati Chakravorty |
The largest impact of a booming economy and a steadily growing IT
industry is on the job market. Last fiscal, the IT industry which
includes both export and domestic, added 741,000 people, an overall
growth of over 16%.
TCS closed the last fiscal at a headcount of 66,480 employees.
TCS's gross and net recruitments at 27,377 and 21,140 respectively
are one of the largest in the industry. TCS is likely to add another
30,500 people this fiscal. Satyam Computers added 7,899 people
taking its FY 2005-06 total headcount to 28,694. Patni made 2,154
new hires of which over 35% were lateral hires. Sasken largely
concentrated on lateral hires.
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Infosys
and TCS were two of the largest recruiters of freshers
Compensation
grew by 15% on an average in the last fiscal, and foreign
hire picked up
Java,
C and C++ skills remained in demand for the second
consecutive year
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Freshers, By Choice
A powerful trend in recruitment last fiscal was the intensity in
fresher hires. TCS made13,776 fresher offers which was over 65% of
the net recruitments. One of the largest recruiter of freshers this
year was Infosys with 75% of the new hires being freshers. Nearly
65% of Patni's recruitments were freshers as well.
The rise in fresher recruitments is driven by multiple factors.
Companies prefer to train and create specialized talent pool right
from scratch. It is also economical to tap into the huge resource
available, to meet the manpower crunch in the industry. And it
operates as a powerful metric to reduce average age and salary cost.
There are pitfalls to hiring freshers as well. Deals are becoming
larger and more complex. Any slippage in delivery within a
competitive offshore space could prove costly. The risks can be
countered by increasing bench strengths, longer training cycles and
greater use of shadow resources such as an un-billable person who
can learn on the job.
Foreign Recruitments
TCS increased foreign hires from 3.5 % last year to 6.5% this
year. The majority, if not all, of its HR people are local recruits
in places like Hangzhou, Uruguay, Budapest, among others. Today, 6.5
% of TCS's workforce originates from 52 different nations. Infosys
will see over 100 graduates from US universities join the company in
India this July.
The
industry average of fresher recruitment is around 60%. In
case of smaller companies, this stood at 35-40% last year |
The burgeoning growth of the IT and ITeS industry saw companies
expand operations in newer towns and cities and the nature of work
gravitated to higher-end of the value chain. Pressures on talent and
profitability increased in 2005 and companies looked at ways to
establish competitive advantage. Organizations created progressive
practices to support continuous development of their employees.
Movement to tier-2 and tier-3 cities has expanded the talent base,
but on the other hand, the shift from low-end business processes to
higher value knowledge-based processes has amplified the challenge
of hiring specialized manpower. Outsourcing companies are now
falling prey to increasing wage costs for specialized skills. The
need to constantly align reward practices to the market continues.
Crunching Numbers
The average growth in compensation levels last year was roughly
14-15%. This is fairly high, by industry standards. Indian
compensation levels have been rising in the last couple of years. In
fact, the declining cost arbitrage is a cause of concern for the
industry. For TCS, the average compensation for an India-based
employee is between 11- 15%, while for the other geographies is
between 4-5%. Infosys increased offshore salaries by 14-15% and
onsite salaries by 3%. The average compensation at the entry was
around 10%. However, companies like Infosys and HCL Technologies
hiked entry-level payouts by around 15%. Google has been most
generous when it comes to the size of the offers during campus
placements. The median offer received at the IITs was around Rs 4
lakh, while it was around Rs 2 lakh for the regional engineering
colleges.
Salary structures are a derivative of multiple factors: skill,
complexity, experience, productivity goals and special domain or
process expertise. Organizations are striving to align their
compensation with their business strategy by linking rewards to
these critical factors across all levels. There is a growing trend
towards differentiated total rewards practices based on specialized
skill and complexity. Last year, the IT industry paid premiums for
specialized skills at the hiring stage and the quantum payout was
often left upon the recruitment manager's discretion. Fixed pay
ranges were devised and employees with hot skills were placed in a
higher quartile within the same range. Other methods adopted by the
industry to retain such employees were hot skill allowances, sign on
bonuses and frequent salary revisions.
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| The rise in
fresher recruitments was driven by multiple factors:
Companies prefer to train and create specialized talent pool
from scratch. It is also economical to tap into the huge
resource available, to meet the manpower crunch in the
industry. And it operates as a powerful metric to reduce
average age and salary cost |
Performance-based pay is gaining ground in the industry. There
has also been a continued trend of a cash-heavy compensation.
Organizations in this sector are increasingly designing compensation
structures, which are tax friendly and allow employees to exercise
their choice of benefits through a single flexible allowance.
However, this may change this year if the stock market continues to
put up a shaky performance.
The compensation differential between MNCs and Indian companies
in the IT services space is marginal. However, MNCs doled out as
much as 30% more on an average as compared to their Indian peers in
the product development space. Relevant skill sets were also
inadequate in the R&D segment. Another interesting differential
came up in the CEO salary category. In IT services, the top
companies that account for nearly 80% of the business are promoter
driven, with TCS being the only exception. CEO salaries in such
companies do not reflect the trend in the industry. However, this
differential was anything between 50-100% when it came to mid-sized
companies.
Skills that Matter
The demand for skill sets remained more or less unchanged last
year. Java, C and C++ stayed at the top. For databases, it was
largely --Oracle while SQL was the preferred choice in the Windows
environment. Specific skill sets such as enterprise package
implementation expertise, data warehousing and J2EE have gained
prominence in the recent past. In the OS space, it was largely Unix
and its different forms that ruled the roost. There has also been a
high demand for .NET and for the wireless domain. Mainframe is also
back in action.
A segment that is expected to attract specialized skill sets this
fiscal is remote infrastructure management.
The Present and the Future
The IT industry opened its doors to plain science graduates for
application support, testing and maintenance. There are two reasons
for this: vanilla testing and maintenance jobs do not require
engineers; the cost of hiring science
graduates also works out to be far lower.
A significant impact of the turbulent world economy and high oil
prices could adversely affect the overall sentiments this year.
Average increments, which have gone up in the last two years, could
slow down this year.
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