Account Managers Jobs in Noida - Info Edge India Ltd.
Account Managers
Info Edge India Ltd.
Expired
Posted: 12 Mar 20
Job Description
Time : 11 AM to 2 PM
About the role:
Key Responsibility Areas:
Why Should You Join us?
- Role involves handling premium clients and handle their end to end servicing and escalations .
- Role will also require an individual to display high level of client handling skills and strategies .
- Analyzing matrimonial profiles based on different Indian marriage matchmaking norms (Gender, Religion/Caste, Mother Tongue, Occupation, Education Levels, Income, Groups, Marital status etc.) and systems.
- Meeting the Quality Standards and norms and recommend ways to improve the process based on the study conducted.
- Achieve process SLAs and MIS Report generation .
- Ensure team's adherence to the defined process and accuracy levels on transactions .
Key Responsibility Areas:
- Handle 75-80 clients of Jeevansathi.com
- Ensure high service standards are met.
- Ensure clarity in communication and expectations.
- Handle challenging client escalations.
- Ensure client satisfaction.
- Ensure that targeted SLAs are achieved in the said period.
Why Should You Join us?
- 5 days working
- No field job
- Shuttle service available from botanical metro station to office.
Required Candidate profile
- Excellent oral and written communication skills.
- Excellent client orientation and dispute handling skills.
- Excellent Knowledge of MS Excel
- Good knowledge of the web applications and their functioning (Internet & Search Engines)
Education
Any Graduate in Any Specialization
Any Postgraduate in Any Specialization
Doctorate Not Required
Job Particulars
Role accountant
Education Other Course
Who can apply Experienced (1 to 4 Years)
Hiring Process Walk - In
Employment TypeFull Time
Job Id888075
Job Category Finance
Locality Address
State Uttar Pradesh
Country India
About Company
Info Edge India Ltd.
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Noida
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