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Airline Ticketing Executive / Travel Consultant / Ticketing Executive Jobs in Kochi - Creative Hands HR Consultancy

Airline Ticketing Executive / Travel Consultant / Ticketing Executive

Creative Hands HR Consultancy
experience-icon 0 to 3+ Years
salary-icon Not disclosed
qualification-icon Any Post Graduate, Any Graduate
Expired

Posted: 29 May 20

Job Description

Airline Ticketing Executive / Travel Consultant / Ticketing Executive
Creative Hands HR Consultancy
0 - 4 years
₹ 5,00,000 - 7,00,000 P.A.
Chennai, Mumbai, Ahmedabad, Bengaluru, Kochi, Jaipur

Job description

  • 2020 passout can also apply
  • Should have Understanding of Airline/Aviation/Travel industry.
  • Should have knowledge of Travel B2B market or any of airlines.
  • You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International).
  • Will need to action group queries by coordinating with concern senior person.
  • Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
  • Will need to reply Flight and Fare Enquiries emails.
  • Handling Group Ticketing and Refunds/re-booking of tickets.
  • Handling airlines ticket booking mails from both internal & external customers.
  • Handling cases (Query / Request / Complaint / Appreciations).
  • Dealing with various internal departments/ airlines.
  • Offering alternative flight & fare solutions where appropriate with the objective of retaining customer's business.
  • Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
  • Making recommendations according to customer need and complaints.
  • Maintaining reports in excel.
  • Performing other duties as assigned by management.

Job Particulars

Education Any Post Graduate, Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id933722
Job Category Tech Support
Locality Address
State Kerala
Country India

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