Amazon hiring Arts and Science Graduates as Associate - Catalog for Chennai Location from 2016 batches
Job Description
Detailed Eligibility :
- 2016 passouts from Arts and Science background (non-engineers) from any stream
- Should be from one of the Arts and Science colleges within Chennai city.
- Excellent communication (written and oral)
- Good problem solving and analytical skills
- Willing to work in shifts (including night)
- The Catalog Associate is the entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category.
- These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed.
- The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
- Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
- Understand and correctly use Amazon’s Retail Systems Platform (RSP) to support vendors and buyers in enhancing the retail selection on Amazon’s online catalog
- Maintain records of day-to-day work by updating trackers to reflect work done
- If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
- Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information
- Excellent written and oral communication skills in English
- Strong business communication skills – ability to communicate with internal/external stakeholders clearly and concisely
- MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided
- Strong analytical skills – Ability to do high school level arithmetic
- Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
Job Particulars
About Company
Amazon.com operates in a virtual, global eCommerce environment without boundaries, and operates a diverse set of businesses in seven countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.