Analyst Jobs in Chandigarh - EClerx
Job Description
- Resolve Customer queries and
Complaints
- Troubleshooting of technical issues related to customers services
- Assist the customers on queries regarding their Products and Services via chat
or voice
- Ability to analyze information and evaluate results to choose the best solution
and solve problems
- Ensure that appropriate steps were taken to resolve customers problems and
providing feedback accordingly
- Conduct quality monitoring on voice calls and chats.
Job Particulars
Role others
Education B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MSc, BFA, BHMS
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id550525
Job Category BSc/BCA/BBM , Analyst / Analytics , Logistics / Transportation
Locality Address
State Chandigarh
Country India
About Company
eClerx Services Limited (“eClerx”), founded in 2000 and publicly listed on both the Bombay and National Stock Exchanges in India since 2007, is a leading knowledge process outsourcing (“KPO”) company providing middle/back office operations support to over 30 Fortune 500 companies. We support a diverse global client base, including the world’s leading Financial Services, Broadband, Cable & Telecom, eCommerce & Retail, High Tech, Industrial Manufacturing & Distribution, Software, Media & Entertainment and Travel companies.
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