Application Support Engineer Jobs in Mumbai - HP TEXTILE MILL PVT LTD
Job Description
We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.
At HP, the future is yours to create!
At HP, the future is yours to create!
- Skills & Domain Knowledge in RETAIL BUSINESS.
- Team Management Skills to manage L2.
- These teams are specialized & specific to Retail Applications & Portals (20 - 25 engineers) managing both activities & tickets elevated from L1 teams / Service Desk.
- Retail - POS Applications (Sales / Billing) Retail - Web Portals Retail - Application & Server Performance Monitoring
- Flexibility: The process is 24 x 7, .
- Should be flexible to work 6 days per week x 8 hours per day
- Since retail business, should be available during major festivals and national holidays ( BIG SALE DAYS).
- Good at Communication, Presentation & Customer Handling skills.
- Daily interaction with L3 Teams, Business teams, Development Teams and Leadership Team.
- Publishing of Daily, Weekly & Monthly dashboard to stake holders.
- Since working out of Customer location, Client Relationship is key to this business. Will need candidates to be well matured and patient enough to critical and challenging situation.
- Should have good hands on RCA to identify repeated & emerging issues and action to get its addressed proactively ( Problem Management).
- Periodic Revision of Knowledge Management and add-on, if any
- Conduct Train the Trainer Session, wherever needed.
Job Particulars
Role it software engineer
Education Diploma, B.Com, M.Com, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma, 12th Pass (HSE)
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id950765
Job Category IT/Software , Diploma
Locality Address
State Maharashtra
Country India
About Company
HP TEXTILE MILL PVT LTD
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