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Application Support Engineer Jobs in Mumbai - HP TEXTILE MILL PVT LTD

Application Support Engineer

HP TEXTILE MILL PVT LTD
Expired

Posted: 26 Jun 20

Job Description

We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.

At HP, the future is yours to create!
  • Skills & Domain Knowledge in RETAIL BUSINESS.
  • Team Management Skills to manage L2.
  • These teams are specialized & specific to Retail Applications & Portals (20 - 25 engineers) managing both activities & tickets elevated from L1 teams / Service Desk.
  • Retail - POS Applications (Sales / Billing) Retail - Web Portals Retail - Application & Server Performance Monitoring
  • Flexibility: The process is 24 x 7, .
  • Should be flexible to work 6 days per week x 8 hours per day
  • Since retail business, should be available during major festivals and national holidays ( BIG SALE DAYS).
  • Good at Communication, Presentation & Customer Handling skills.
  • Daily interaction with L3 Teams, Business teams, Development Teams and Leadership Team.
  • Publishing of Daily, Weekly & Monthly dashboard to stake holders.
  • Since working out of Customer location, Client Relationship is key to this business. Will need candidates to be well matured and patient enough to critical and challenging situation.
Pro-active & Assertive
  • Should have good hands on RCA to identify repeated & emerging issues and action to get its addressed proactively ( Problem Management).
  • Periodic Revision of Knowledge Management and add-on, if any
  • Conduct Train the Trainer Session, wherever needed.

Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id950765
Locality Address
Country India

About Company

HP TEXTILE MILL PVT LTD
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