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Application Support Engineer (Solution Engineer) – Managed Services Jobs Opening in Siemens Technology and Services Private Limited at Chennai

Application Support Engineer Solution Engineer Managed Services

Siemens Technology and Services Private Limited
experience-icon 0 to 3 Years
salary-icon Not disclosed
qualification-icon BE/B.Tech, Other Course
Expired

Posted: 22 May 22

Job Description

What part will you play? 
  • Being adept in driving resolution of customer issues and bug fixes, acting as customer advocate while adhering to support service standards. 
  • Providework estimates and regular status updates 
  • Active monitoring and improvement of the environment to ensure 100% application availability Deploy,configure, andtestSmart Grid Application solutions. 
  • Be on-call on a weekly rotation basis throughout the year to help enable 24x7 global support. Escalate and log defects for more advanced customer issues to Product and Project Management teams when necessary. 
  • Ensure that SLAs of assigned customer reported issues are met within TAT Actively participate in team and departmental meetings by providing feedback on current day-to-day activity and recommendations for improvement. 
  • Use your skills to move the world forward! 
  • Experience in core Java in application support. 
  • Strong problem solving and software troubleshooting skills 
  • Working knowledge of UNIX environment with understanding of Shell/python 
  • Scripting Understanding of ITIL concepts, ITIL certification preferred. 
  • Technical troubleshooting skills of large RDBMS like Oracle with sound knowledge of SQL Knowledge and troubleshooting experience of core Java, kafka and XML Knowledge of basic networking concepts like WWW, FTP, TELNET, SSH, etc. 
  • Knowledge of web-enabled support tools like SOAP UI Apache Tomcat Administration skills or Administration of other web applications Excellent people and communication skills 

Job Particulars

Education BE/B.Tech, Other Course
Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1484631
Job Category Core Technical
Locality Address
Country India

About Company

Siemens India is a technology powerhouse that has stood for engineering excellence, innovation, quality and reliability. The company focuses on the areas of electrification, automation and digitalization. It is one of the leading producers of energy-efficient, resource-saving technologies; combined cycle turbines for power generation; and power transmission solutions. Siemens is a pioneer in infrastructure solutions and automation and software solutions for industry. The company is also a leading supplier of medical imaging equipment – such as computed tomography and magnetic resonance imaging systems – and a leader in laboratory diagnostics as well as clinical IT. At the end of September 2016, Siemens India had around 16,000 employees (Number of employees is 16,000 including all group companies of Siemens in India). Siemens Limited, in which Siemens AG holds 75% of the capital, is the flagship listed company of Siemens AG in India.
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