Area Supervisor Jobs in Pune - Vzen Technologies
Job Description
AREA SUPERVISOR
- Reporting to: City Head
- Reportees: Bean Buddies.
- KRA: Translating company’s objectives in the region
- Ensure store compliance with company’s operational procedures
- Lead, motivate & develop team to maximize profits
- Drive customer focus through service standards in area
- Excellent influencing skill
- Result oriented
- Financial awareness & understanding of P&L
- Ability to strategize & analyze reports
- Sales & marketing orientation
- Planning & organizational skills
- Building & developing high performance team
- Operating system & internet skills
- Exposure:
- BHM graduate
- 2 - 3 years of experience in handling multiple F&B units
- Experience in Field working
- Supervise multiple outlets.
- Maximize Café sales performance and drive profits.
- Sales forecasting and apportioning targets across teams.
- Asset & Equipment maintenance.
- Assuring the Timely & Accurate indent is placed for the café.
- Wastage control measures.
- Ensuring the compliance of the SOPs on cash & all the tenders.
- Timely forecast of the stock in order to ensure the smooth operation of the cafe.
- Retention of manpower.
- Motivating the team to ensure the sales target in met.
- Briefing the team on a daily basis to ensure the team understands the importance SOPs
- Grievance handling & solving issues.
- Ensuring all the documentation related to the cafés are done on time (Sales Reports/ Café Registers).
- Ensuring the Quality Audits done on day to day basis.
- Implementation of SOPs.
- Efficient utilization of the manpower by means of effective charting out the duty rooster.
- Integrity, cost controllable & Waste Management.
- Ensuring 90% score in the Management Visit Report.
- Ensure all the Customer complaints are resolved.
- Analysis of Customer database complaints & drive the footfall in the cafes.
- Ensuring the MAST & SOPs is followed by the team in the café to drive customer focus.
- Ensuring the Training norms are met.
- Ensuring 90% score in the Management Visit Report
Job Particulars
Role others
Education BHM
Who can apply Experienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id362784
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
Café Coffee Day, a part of Coffee Day Global Limited, is Indias favourite hangout for coffee and conversations. Popularly known as CCD, we strive to provide the best experience to our guests. Our coffees are sourced from thousands of small coffee planters, who made us who we are today and we're glad to be a part of their lives. We opened our first cafe in 1996 at Brigade Road in Bangalore the youth and the young at heart immediately took to the cafe, and it continues to be one of the most happening places in the city. CCD to the youth is a hangout spot where they meet people, make conversations, and have a whole lot of fun over steaming cups of great coffee.It's been an exciting journey since then to becoming the largest organised retail cafe chain in the country. Were also present in Austria, Czech Republic and Malaysia, so if your travel takes you there, do stop by our outlets to get a taste from back home
Jobs By Location
Pune
Mumbai
Hyderabad
Kolkata
Gurgaon
Delhi
Ahmedabad
Bangalore
Chennai
Noida
Others also searched for
Job & career videos Subscribe
