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Associate Client Support Jobs in Gurgaon - Cvent

Associate Client Support
Cvent
BBA/BBM, BCA, BE/B.Tech, BHM, B.FashionTech, B.Design, B.Arch, Diploma, B.Com, BA
400000 - 500000 Per Year
Cvent
Last Date 27 Jul 2018

Cvent - Job Details

Date of posting: 02 Jun 18
Job Description:
  • We have multiple Associate Product Consultant positions in our Client Services department for Event Management software product.  
  • You shall either be a part of a team that supports clients over the phone on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.
Position Duties: 
  • Support clients over the phone by answering their product questions and offering technical assistance
  • Offer best practice tips to clients to boost their meeting attendance via Cvents marketing engine 
  • Gather client requirements for future releases of the product 
  • Create and maintain all product documentation 
  • Implement and manage the online portion of client events as and when needed
  • Gather client requirements and implement them in Cvents event management software
  • Communicate with the client and review the initial implementation with them and make required changes
  • Provide suggestions to the client to improve the overall result of the implementation and help client meet their goals
  • Document all communication with the client in Cvents CRM software
Candidate Requirements:
  • Graduates in any field with strong academic credentials (Fresher 2017 or 2018 Pass out).
  • Excellent communication skills (verbal and written)
  • Strong business acumen, ethics and high integrity
  • Must be articulate, organized, detail-oriented and can multi-task
  • Quick learner, with a positive attitude and ability to work well within a team
Interview Process:
  • Group Discussion
  • Aptitude Test (It is qualifying round, please prepare)
  • Versant (Voice & Accent)
  • Psychometric & Personality test
  • 2 Personal Interviews

Job Summary

Job Type : Full Time
Job Category : Diploma,Tech Support
Hiring Process : Written-test, Face to Face Interview, Group Discussion
Who can apply : Freshers

About Cvent

Cvent offers software solutions to event planners for online event registration, venue selection, event management, mobile apps for events, e-mail marketing, and web surveys. Cvent provides hoteliers with an integrated platform, enabling properties to increase group business demand through targeted advertising and improve conversion through proprietary demand management and business intelligence solutions. Cvent solutions optimize the entire event management value chain and have enabled clients around the world to manage hundreds of thousands of meetings and events.
  • Founded in 1999
  • Founder and CEO, Reggie Aggarwal
  • Headquarters in Tysons Corner, Virginia (D.C. metro area)
  • 3,000+ employees worldwide
  • Tens of thousands of customers
  • 255,000+ hotels and venues listed on the Cvent Supplier Network
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Cvent recruiting Associate Client Support candidates nearby Gurgaon.Cvent vacancies for Associate Client Support is recruited through Written-test, Face to Face Interview etc.
Cvent Company recruits a lot of candidates every year based on the skills . The candidates with BBA/BBM, BCA, BE/B.Tech, BHM, B.FashionTech, B.Design, B.Arch, Diploma, B.Com, BA are selected to full fill the vacancies in Customer Service / Tech Support job field. The candidates nearby Gurgaon can apply for Associate Client Support position in Cvent. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Cvent recruitment, candidates are mostly chosen for the department of Customer Service / Tech Support . To learn more about the current jobs and other details, it is better to go through official site of Cvent and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Cvent and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Cvent and near your city and get a secured career.