Eligibility : BE/BTech (CS/IT/IS/EEE/ECE) from 2018 batch, with 60% marks throughout academics.
Key job responsibilities :
- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects
- Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift
- Support managers by providing project status and issue reporting as required
- Provide regular project status and issues updates to Operations management team (Global)
- Delegate tasks across Operations shifts as required to maintain consistent level of service
- Track and record project workflow and milestones as required
- Use various ESI discovery data processing platforms to extract text and metadata from electronic documents
- Convert electronic documents to image files (TIF, PDFs) as required
- Load data into hosting platform for review
- Support Project Management by assisting with document searching and tagging in hosted databases
- Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.)
- Determine the most effective and efficient way to complete tasks and meet client expectations with available resources
- Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering
- Perform quality control of work product
- Train other team members on Ediscovery applications and concepts
- Participate in regular policy and procedure review meetings with other team members
- Assist Operations management with various administrative tasks (e.g., scheduling)
- Coordinate with other ediscovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency
- Assist Operations management with planning and documentation of Operations policy and processes
- Conduct and participate in knowledge sharing sessions organized by Operations team from time to time
Key skills required :
- Four-year college degree preferred, preferably in a technical discipline
- Knowledge of related E-Discovery or strong database/scripting experience
- Experience working under tight deadlines in fast-paced data production environments
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)
- Knowledge of general database, networking, and file-systems concepts
- Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office
- Ability to perform troubleshooting and learn customized proprietary software
- Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.)
- Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, and Ominx, Catalyst, Attenex DocMapper, etc.)
- Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals
Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM – 11 PM, 9 PM – 6 AM (timings may vary depending on business requirement)
Salary : 3 LPA
Interview Process : Aptitude Test, 2-3 F2F discussion