Harman Connected Services
Harman Connected Services
Associate Consultant Operations
Eligibility : BE/BTech (CS/IT/IS/EEE/ECE) from 2018 batch, with 60% marks throughout academics.

Key job responsibilities : 
  • Ensure Operations activity progresses as scheduled and required for the eDiscovery projects
  • Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift
  • Support managers by providing project status and issue reporting as required
  • Provide regular project status and issues updates to Operations management team (Global)
  • Delegate tasks across Operations shifts as required to maintain consistent level of service
  • Track and record project workflow and milestones as required
  • Use various ESI discovery data processing platforms to extract text and metadata from electronic documents
  • Convert electronic documents to image files (TIF, PDFs) as required
  • Load data into hosting platform for review
  • Support Project Management by assisting with document searching and tagging in hosted databases
  • Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.)
  • Determine the most effective and efficient way to complete tasks and meet client expectations with available resources
  • Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering
  • Perform quality control of work product
  • Train other team members on Ediscovery applications and concepts
  • Participate in regular policy and procedure review meetings with other team members
  • Assist Operations management with various administrative tasks (e.g., scheduling)
  • Coordinate with other ediscovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency
  • Assist Operations management with planning and documentation of Operations policy and processes
  • Conduct and participate in knowledge sharing sessions organized by Operations team from time to time 
 
Key skills required : 
  • Four-year college degree preferred, preferably in a technical discipline 
  • Knowledge of related E-Discovery or strong database/scripting experience
  • Experience working under tight deadlines in fast-paced data production environments
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)
  • Knowledge of general database, networking, and file-systems concepts
  • Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office
  • Ability to perform troubleshooting and learn customized proprietary software
  • Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.)
  • Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, and Ominx, Catalyst, Attenex DocMapper, etc.)
  • Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals 

Work timing: Rotating Shifts: 6 AM - 3 PM, 2 PM – 11 PM, 9 PM – 6 AM (timings may vary depending on business requirement)

Salary : 3 LPA

Interview Process : Aptitude Test, 2-3 F2F discussion 

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About Us
Harman Connected Services

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer.

Disclaimer: This Content is provided by Harman Connected Services, TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) disclaims all warranties against infringement, In no event will TeamLease E Hire Private Limited (Formerly Cassius Technologies Private Limited) be liable for any loss or damage.