Associate Customer Experience Jobs in Mumbai - Medlife International Private Limited
Associate Customer Experience
Medlife International Private Limited
0 to 3+ Years 
13000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 16 Mar 17
Job Description
Designation: Associate Customer Experience
Eligibility: 12th pass, Any Diploma & Any Graduate Freshers & Experienced.
Experience: 0 to 9yrs
Job Description:
Eligibility: 12th pass, Any Diploma & Any Graduate Freshers & Experienced.
Experience: 0 to 9yrs
Job Description:
- Has An Understanding Of The Customer Support Work Environment
- Informs Customers By Explaining Procedures; Answering Questions; Providing Information.
- Building relationships with customers on Medlife products and services.
- Assess and analyze the purchasing patterns of the customers and help them in choosing other products/services from Medlife.
- Identify And Overcome Objections
- Manage And Resolve Customer Complaints
- Document All Call Information According To Standard Operating Procedures
- Employees Must Be Willing To Work At The Times Required By Call Center Managers, And Some accomplish Organization Related Results Mission By Completing As Needed.
- High school diploma or equivalent
- Proficient in relevant computer applications
- Good communication skills
- English & Hindi Mandatory
- Should have relevant Customer Service experience (Inbound & Outbound).
- Knowledge of customer service principles and practices
- Knowledge of call center telephony and technology
- Some experience in a call center or customer service environment
Job Particulars
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id284123
Job Category MBA , Diploma , Tech Support
Locality Address
State Maharashtra
Country India
About Company
Medlife International Private Limited
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