Associate Delivery Head Jobs in Thiruvananthapuram - Kameda Infologics Pvt Ltd Technopark
Associate Delivery Head
Kameda Infologics Pvt Ltd Technopark
Expired
Posted: 04 Jun 18
Job Description
Job Title: Associate: Delivery Head
Company: Kameda Infologics Pvt Ltd
Location: Technopark, Trivandrum
Qualification: B.Tech/MCA, preferably with MHA with rich Healthcare Domain experience.
Brief description :
- Building a personal relationship with key client staff
- Should possess strong people and process management skills
- Successful service delivery - SLA achievement and high level of customer satisfaction
- Monitoring overall performance of services
- Good communication around issues and opportunities – get things done, make things happen
- Collaborating with senior management on client account management and growth
- Building service reports
- Pulling in additional resources when needed e.g. specialist teams or people for specific issues/opportunities
- Removing all obstacles to customer satisfaction and/or financial performance
- Communicating across organisational boundaries – from engineers through to senior managers
Preferred Skills Required:
- 3rd party management responsibilities
- Looking out for client’s long-term interests
- Following up if service delivery is not meeting expectations
- Working with the client and operations teams to identify and manage service improvement activities
- Good knowledge in software project life cycle
- Identify risks in advance and suggest solutions
- Good Healthcare domain knowledge
Job Particulars
Role others
Who can apply Freshers
Hiring Process Written-test
Employment TypeFull Time
Job Id430157
Job Category Others
Locality Address
State Kerala
Country India
About Company
Technopark is the IT hub of the State of Kerala and based in Trivandrum which can rightfully claim to be the knowledge capital of the region. Technopark provides world class, robust and failsafe physical, power and datacom infrastructure, offering a no compromise yet low cost enabling the environment for IT industry that is leveraged by its occupant companies for a competitive advantage.
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