Associate - International Email Support Jobs in Kochi - Sutherland

Associate - International Email Support
2015 - 2018
198800 Per Year
Last Date 25 May 2018

Sutherland - Job Details

Date of posting: 26 Mar 18
Job Description

Associate - Email support

  • Answer email to respond to Customer query.
  • Assistance with order status questions and account/product inquiries.
  • Project a professional company image through email.
  • Provide customers with product and service information.
  • Escalate/ transfers or referrals to other Departments as appropriate
  • Maintain the quality standards.

Minimum Skills Requirement

  • Knowledge of browsers (MS Internet Explorer, Mozilla FireFox)Performing all end-user services on the email system
  • Typing skills of 25 words per minute with an accuracy of 85%Comprehension
  • Ability to clearly understand the problem statement
  • Good understanding of email etiquettes.


  • Graduation/Undergraduation or 3 years Diploma in Any Discipline.

Communication Skills:

  • Verbal: Fluent in English
  • Written: Good written skills in English.

Terms and Conditions :

  • Must be able to join immediately as the requirement is urgent
  • Should be willing to work night shifts (Rotational)
  • Free cab facility with pick up and drop for all night shifts (within transportation boundary)
  • Location: Techonopolis Kakanad (Cochin)

Hiring Process : Written-test, Face to Face Interview

Job Role : Others

About Sutherland

Established in 1986, Sutherland is a global provider of process transformation services. We offer an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. We are one of the largest, independent Business Process Transformation companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 45,000+ professionals and has locations across the Australia, United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.

This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Sutherland recruiting Associate - International Email Support fresher’s in Kochi. The Sutherland vacancies for Associate - International Email Support is filled through Written-test, Face to Face Interview etc.
Sutherland jobs for fresher’s are very common in nature as the company recruits a lot of fresher’s every year based on the skills . The candidates with BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BHM, BEd, ICWA, B.Com, BA are selected to full fill the vacancies in Others job field. The fresher’s applying for Associate - International Email Support should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to Sutherland recruitment, fresher’s are mostly chosen for the department Others. To learn more about the current jobs and other details, it is better to go through official site of Sutherland and Freshersworld. The Freshersworld is a leading employment portal that researches the official site of Sutherland and provides details about the current vacancies, the application process, selection process, test details, important dates and other information.