Associate Jobs in Noida - One97 Communications
Job Description
Hope you are well! Currently, we are hiring for our Client Management Team.
Experience - 1 to 3 YearsRole - Client MangementJob Location - NoidaWorking Days - 5 Days and General shift timingsJob Type - Direct Payroll (Onroll)
PFB the JD for your reference-
Requirements-
Must be a Graduate - B.Tech , BCA , MCA , M.Tech (Only)Should have atleast 1 year of relevant experienceMale candidates preferred
In case you are interested , kindly come in for the WALKin scheduled on 7th January. PFB the details for your kind reference-
Paytm, F1, Noida Sector-6 Nearest Metro Station : Noida Sector 15
Interview Time : 10 AM to 1 PM
Contact Person : SHEETAL (HR)
Date and Day : 7th January 2020 ;TUESDAY
Kindly carry two copies of your updated resume!
Experience - 1 to 3 YearsRole - Client MangementJob Location - NoidaWorking Days - 5 Days and General shift timingsJob Type - Direct Payroll (Onroll)
PFB the JD for your reference-
- Managing accounts during Payment Gateway integration
- Good understanding of IT terminologies and concepts
- Working with Products, Tech team and understand different product flow
- Attending meetings/con calls with Merchant's Tech/Business team
- Understanding Merchant's flow, requirements and suggesting the solution to them
- Responding to customer emails/calls in a timely and professional manner
- Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
- Taking ownership of customer issues reported and seeing problems through to resolution
- Ask merchant the targeted questions to quickly understand the root of the problem
- Understanding Tech issues involved in integration & Providing resolution
- Automate process to solve Merchant integration issue
- Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
- Excellent problem-solving, communication skills
- Prior experience in client, account management would be preferred
Requirements-
Must be a Graduate - B.Tech , BCA , MCA , M.Tech (Only)Should have atleast 1 year of relevant experienceMale candidates preferred
In case you are interested , kindly come in for the WALKin scheduled on 7th January. PFB the details for your kind reference-
Paytm, F1, Noida Sector-6 Nearest Metro Station : Noida Sector 15
Interview Time : 10 AM to 1 PM
Contact Person : SHEETAL (HR)
Date and Day : 7th January 2020 ;TUESDAY
Kindly carry two copies of your updated resume!
Job Particulars
Role others
Who can apply Experienced (1 to 3 Years)
Hiring Process Walk - In, Face to Face Interview
Employment TypeFull Time
Job Id813109
Job Category Walkin
Locality Address Sector 15, Noida
State Uttar Pradesh
Country India
About Company
ytm is India's largest mobile payments and commerce platform. It started with online mobile recharge and bill payments and has an online marketplace today. In a short span of time we have scaled to over 158mn registered users and more than 90mn monthly transactions. Paytm is the consumer brand of India's leading mobile internet company One97 Communications. One97 investors include Ant Financial (AliPay), SAIF Partners, Mediatek, Sapphire Venture and Silicon Valley Bank. We strive to maintain an open culture where everyone is a hands-on contributor and feels comfortable sharing ideas and opinions. Our team spends hours designing each new feature and obsesses about the smallest of details.
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