Associate Software Engineer
Eligibility:
- BE/B.Tech, ME/M.Tech(CSE, IS/IT),MCA from 2019 batch with 70% in throughout academics
- No standing arrears as on date
Your Opportunity:
We are looking for Associate Software Engineers to join our Global Customer Support team. In this role, you will use your analytical thinking and influencing skills for becoming a trusted adviser to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure. You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency.
As an employee with Informatica's Global Customer Support Team:
- You will be part of a strong team of knowledgeable and committed technical specialists and connected onto the worldwide Informatica technical pool.
- On the job training and on-going learning and development are a key part of why our professionals are widely respected and are treated as world number one in technical support arena.
- Thriving in a fast-paced support environment, you'll work with our customers and solve their complex technical problems, related to Informatica's flagship products like Power Center, Data Quality, Data Services, Rev and Big Data and its peripheries like various databases along with different Operating Systems etc.
Our Ideal Candidate:
- The candidate must be proficient in spoken and written English to be able to communicate with Customers globally.
- Constructively work together as a team, sharing ideas.
- A high degree of analytical and problem-solving abilities.
- A natural leader who strives for excellence and is known for his/her prodigious technical ability.
- Possess good communication and customer-relationship skills - responsiveness, sensitivity, diplomacy
- Comfortable working both independently and collaboratively.
- Advanced problem-solving skills and technical aptitudes that allow you to adapt to new circumstances and to learn quickly when facing new problems and challenges.
- Apply your superior technical Skills to meet service request SLAs, meet and exceed customer expectations.
Desired Skills:
- Excellent grasp of relational database management theory and practice.
- Experience in various operating systems such as Windows, UNIX/Linux
- Strong understanding of relational databases like Oracle, SQL Server, MySQL
- Excellent Analytical skills and strong attention to details.
- Excellent Communication skills.
- Must possess critical thinking, problem-solving, and decision-making skills.
- Excellent interpersonal and collaborative skills.
- Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works),Hive and familiar with the configuration of HDFS is an added advantage
- Experience/Familiarity with Kerberos concepts and authentication.
Job Location: Bangalore
Salary: INR. 6,70,566 CTC
Note: Candidates who have participated in the Informatica recruitment process in the last 6 months are not eligible to apply for this recruitment process.
About Us
Informatica
Informatica has strategically located Global Customer Support Centers in North America, Europe, and Asia Pacific. Our single mission is to provide customers with world class technical support to ensure successful implementation of their business solutions using Informatica's products. For the 12th consecutive year, Informatica has received top marks and ranked #1 in customer loyalty in the 2015 Data Integration Customer Satisfaction survey conducted by independent research firm TNS.
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