Associate/ Sr. Associate Jobs in Bangalore - 247.ai

[24]7.ai Hiring for International Voice and Non-Voice Process.

Location - Bangalore 

Dear Candidate, 

Greetings for the day, 

We are hiring for International Voice and Non-Voice Process.

Job Designation: Associate and Senior Associate 

Job Description: Interact with customers to provide information in response to inquiries, concerns, and requests about products and services, upsell products and services, follow standard processes and procedures. Redirect problems to appropriate resources.

Qualifications: PUC (12th)/Diploma/Undergraduates/BE /BTech and Graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master Graduates should have at least 1-year of experience in the BPO sector. 

Skills:

Excellent Verbal and Written Communication skills with 25 WPM/85% accuracy in Typing,

Good logical reasoning & analytical skills, excellent customer service skills,

Able to interact with customers via chat should be able to answer servicing questions.

Salary Range: INR 2,50,000 - 3,50,000 P.A (13,000 - 19,000) Take Home Salary)

·         Incentives – Minimum of Rs.1400 eligible from 4th month onwards

·         Broadband Reimbursement – Rs.1300 (if own Broadband connection is chosen)

·         Self to work (STW) – Rs.2200 if choosing own mode of travel to work)

·         WFH/WFO options available

Shifts: Rotational Shifts (Primarily Night Shifts and 5 days working)

Benefits: Transport: Free transportation with door-to-door pickup and drop facility round the clock. PF/ESI, Life Insurance for self, Medical Insurance for self and immediate dependents 

World-Class Facilities - Cafeteria, Gym, Sports arena, Amphitheater, Theme based break-out zones