Associate/Sr. Associate Jobs in Mumbai,Navi Mumbai - Job Hunters Placement Services
Associate/Sr. Associate
Job Hunters Placement Services
Expired
Posted: 22 Feb 18
Job Description
- Good Communication oral & written.
- Marathi/Tamil language Speaking is preferred
- Quick learner
- Good team player
- Positive attitude
- Should know basics of MS office(word, excel and PowerPoint)
- Accountable for keeping the service quality levels.
- Must have good understanding of technical terms, interpreting the information and accordingly taking the right decision.
- Ability to build rapport with client and customers is of utmost importance.
- Responsibilities:
- Candidates to be a part of the Customer Support Team
- Candidate will be into troubleshoot the network related issues
- Candidate will help customers in troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
- Refer difficult cases to a senior analyst or support tech
- Candidate will also have to coordinate with backend team to get a task done
- Candidate will be responsible for working on different platforms (i.e. SMS, Voice and Email).
- Candidate will be Interacting with the client on email or phone for maintaining customer relationship and troubleshooting issues.
- Will be responsible in providing end to end closure of issues and taking care of customer satisfaction.
- Salary:INR 1,00,000 - 2,25,000 P.A.
- Industry:IT-Software / Software Services
- Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
- Role Category:Voice
- Role:Associate/Senior Associate -(NonTechnical)
- Employment Type:Permanent Job, Full Time
Job Particulars
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id389342
Job Category Tech Support
Locality Address
State Maharashtra
Country India
About Company
Founded in the year 2017 by Ms. Hiral Jhaveri , Job Hunters Placement Services is one of the Trusted recruitment services in India. Over these years, we have established ourselves as the best recognised recruitment brand nationally. We are the preferred recruitment partners for clients and a trusted consultant for Indian professionals. Ms. Hiral Jhaveri has overall 7 years experience in Sales, Operations & Recruitment.
How we work
How we work
- Client Centric Approach: Thorough Understanding of Client Requirement & Businesses
- Providing Right Person at Right Place
- In Quick Turn – Around – Time
- Providing Value Addition by recruiting best Talent
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