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Associate/Sr. Associate Jobs in Mumbai,Navi Mumbai - Job Hunters Placement Services

Associate/Sr. Associate

Job Hunters Placement Services
experience-icon 0 Years
salary-icon 100000 - 250000 Yearly
qualification-icon BCA, BSc
Expired

Posted: 22 Feb 18

Job Description

  • Good Communication oral & written.
  • Marathi/Tamil language Speaking is preferred
  • Quick learner
  • Good team player
  • Positive attitude
  • Should know basics of MS office(word, excel and PowerPoint)
  • Accountable for keeping the service quality levels. 
  • Must have good understanding of technical terms, interpreting the information and accordingly taking the right decision.
  • Ability to build rapport with client and customers is of utmost importance.
  • Responsibilities:
  • Candidates to be a part of the Customer Support Team
  • Candidate will be  into troubleshoot the network related issues
  • Candidate will  help customers in troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem
  • Refer difficult cases to a senior analyst or support tech
  • Candidate will also have to coordinate with backend team to get a task done
Job Description: 
  • Candidate will be responsible for working on different platforms (i.e. SMS, Voice and Email).
  • Candidate will be Interacting with the client on email or phone for maintaining customer relationship and troubleshooting issues.
  •  Will be responsible in providing end to end closure of issues and taking care of customer satisfaction.
  • Salary:INR 1,00,000 - 2,25,000 P.A.
  • Industry:IT-Software / Software Services
  • Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
  • Role Category:Voice
  • Role:Associate/Senior Associate -(NonTechnical)
  • Employment Type:Permanent Job, Full Time

Job Particulars

Education BCA, BSc
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id389342
Job Category Tech Support
Locality Address
Country India

About Company

Founded in the year 2017 by Ms. Hiral Jhaveri , Job Hunters Placement Services is one of the Trusted recruitment services in India. Over these years, we have established ourselves as the best recognised recruitment brand nationally. We are the preferred recruitment partners for clients and a trusted consultant for Indian professionals. Ms. Hiral Jhaveri has overall 7 years experience in Sales, Operations & Recruitment.
How we work
  • Client Centric Approach: Thorough Understanding of Client Requirement & Businesses
  • Providing Right Person at Right Place
  • In Quick Turn – Around – Time
  • Providing Value Addition by recruiting best Talent
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