QUALIFICATIONS AND EXPERIENCE REQUIRED:
- BE / BTech (CSC/ EC/ EEE/IS) BSC/MSC/BCA/MCA/MS-IT, BS-IT - 2018-20
- Excellent analytical and problem solving skills
- Excellent verbal/written communication skills. Competent in English.
- Good knowledge on database manipulation skills (like MSSQL/T-SQL scripts/queries)
POSITION & OBJECTIVES:
Job description:
- Develop expertise on in-house applications.
- Responsible to drive all technical and functional issues towards closure
- L2 support - diagnosis, investigation, resolution, coordination with business, application owners, infrastructure support
- Creation of ticket and tracking through lifecycle
- Co-ordinate with L3 support for application bug/ enhancement requirement.
- Support L3 team during implementation.
This role involves 24*5 rotational shifts supporting internal customers (within the organization) and On-Call support.
Profile description:
- Strong communication and interpersonal skills, with an ability to communicate effectively and professionally.
- Ability to produce clear written material.
- Ability to communicate technical information in a clear and understandable manner to non-technical stakeholders.
- Customer focused and goal orientated with keen attention to detail.
- Strong sense of ownership and ability to follow tasks through to completion.
Work Location: Bangalore
Annual Package: 3.5 lacs