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Associate Technical Support Engineer Jobs in Udaipur - Infowiiz kgn pvt ltd

Associate Technical Support Engineer

Infowiiz kgn pvt ltd
experience-icon 0 Years
salary-icon 15000 - 20000 Monthly
Expired

Posted: 23 Mar 21

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer-reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
  • GOOD COMMUNICATION SKILLS ENGLISH FLUENCY

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1154893
Job Category Tech Support
Locality Address
Country India

About Company

Infowiiz kgn pvt ltd
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