Associates-CSR Jobs in Bangalore,Pune,Chennai - IB Services And Technologies
Job Description
Key Responsibilities:
The following to be carried through a remote medium (phone call, email and video interaction):
- Candidate Should Manage the portfolio through client outreach and continuous monitoring of client relationship including product, portfolio and banking needs.
- Revenue Targets – Achieve the monthly assigned revenue targets through effective cross-sales generating Fee
- income across Investment, Assets, Cards and Liability products.
Relationship Management -
- To develop and strengthen customer relationships through effective relationship
- management in accordance with the business goal.
Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support
- Proficient with systems related to Banking transactions and services Controls- Strictly adheres to internal control policies.
- Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.
- Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers.
- Extremely efficient servicing of requests to create a superior customer experience. Act as the Single
Skills Required :
- Strong expertise in Relationship Management, Banking operations and products including investment products
- Experience in non-financial products sales with excellent communication skills.
- Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.
- Must be flexible and understanding in challenging and ever-changing environment
Eligibility criteria and the selection process.
- Minimum of 15 Years Education or Graduate with any discipline / waiting for results. (Degree / B tech)
- Good communication skills
Job Particulars
About Company
We provide a full range of consulting services from planning, scoping, process re-engineering, customizing, implementation, data conversion, standard and customized training for these applications. We offer these services on an individual or project basis. Additionally, we provide managed services from our offshore facility in Visakhapatnam