Automobile Engineer Jobs in Bhubaneswar - SaiSwostik HRM Pvt Ltd
Automobile Engineer
SaiSwostik HRM Pvt Ltd
Expired
Posted: 27 Nov 17
Job Description
- Managing
the workshop by keeping objectives of improving productivity, reducing costs
and to providing better customer service
- Working on DICV guidelines, processes and checklists in order to ensure
better productivity of the workshop
- Working vigilantly on causes and effects of bay productivity and bay
utilization and training the team for better performance
- Optimization of manpower to achieve best output from the given human
resources
- Optimization of material and equipments so as to ensure high return on
investment
- Working on reports to identify gray areas in workshop and putting in place
the remedial measures
- Generating periodic inputs for senior management to have clear idea of ROI
at workshops
- Educating entire team on superior customer service irrespective of whether
or not they are directly interacting with customers
- Analysis of total jobs at workshop and allocating right jobs to right teams
/ bays
- Checking with service advisors for pending vehicle jobs and understanding
reasons
- Providing solutions to the pending vehicle jobs and allocating them to
respective teams
- Coordination with spare parts team regarding spares availability and
informing service advisors to provide timelines to customers
- Giving targets related to claims to warranty people
- Guiding the sales advisors to provide a pleasant experience to customers
- Monitoring cases of shop-floor and finding issues in efficiency
- Doing morning meetings with technicians and staff meeting twice in a week
- Doing repeat job analysis for where & what went wrong, giving solutions
and educating team members
- Understanding cases of open and hold job cards from Service Advisors and
optimizing possibility of pushing the limits
- Performing debit note registering, checking if debit note raised and
claimed for the damaged cases, checking confession letter from driver and
taking it ahead with DICV
- Regularly checking float status from AWM
- For warranty cases, checking status of total claims
- Optimizing and overseeing the electricity usage for better ROI
- Performing vendor negotiations for workshop specific jobs so as to ensure
increased profit margin
- Training the team to attend multiple breakdowns at once so that productivity
can be increased
- Providing suggestions to top management for cost effective solutions for
spares and repairs.
- Handling escalated cases and managing resolutions at the earliest
- Employing QCC (Quick, Clean and Correct) implementation which makes a good
image in front of customers
- Educating staff to provide proper estimation of cost and time, for better
customer relations
- Maintaining complete workshop related data, KPIs and MIS
- Circulating service related bulletin of DICV and educating the team on the
same
- Providing knowledge transfer and career counseling to team members for
their better performance and career growth.
Job Particulars
Role engineer core non it
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id362036
Job Category Core Technical , Diploma
Locality Address
State Orissa
Country India
About Company
To offer integrated, best quality services enabling us to become the first choice in Human Resource management and to be a reliable partner in our sphere of work through valued, compelling relationships with our clients.
Jobs By Location
Noida
Bangalore
Ahmedabad
Kolkata
Pune
Delhi
Hyderabad
Gurgaon
Chennai
Mumbai
Others also searched for
Job & career videos Subscribe
