Back Office Assistant Jobs in Bangalore,Mumbai,Pune - Adwaita Solutions Inc.

HOT JOB

Back Office Assistant

Adwaita Solutions Inc.

0 Years

6000 - 15000 Monthly

Expired

Posted: 30 Jan 22

Manage large amounts of incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Analyzing customer needs and recommending products based on those needs.
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality
Candidate MUST have stable internet connection.
Candidate MUST have willingness to work during morning hours of USA central time zone (CST).