Back Office Assistant Jobs in Noida - Kandarp management services private limited
Back Office Assistant
Kandarp management services private limited
Expired
Posted: 18 Feb 22
Job Description
- Job Role: Back Office Assistant
Manage large amounts of incoming calls - Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Education B.Com, 10th Pass (SSC), 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1424216
Job Category MBA , BSc/BCA/BBM , Computer Operator
Locality Address Sector 18, Noida
State Uttar Pradesh
Country India
About Company
Kandarp management services private limited
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