Back Office Executive Jobs in Ahmedabad - B2X Service Solutions India Pvt. Ltd.
Back Office Executive
B2X Service Solutions India Pvt. Ltd.
0 Years 
10000 - 14000 Monthly 
Expired
Posted: 02 Feb 18
Job Description
Main Job Tasks and Responsibilities
- Assigning call to field engineer
- Coordinating with engineers for closure of calls
- Interacting with customers for measuring satisfaction level of service provided
- Maintaining database of allotted calls and updating in the system.
- Making MIS report on daily basis.
- High school diploma
- Formal computer training an advantage
- Proficient in relevant computer applications such as MS Office
- Good knowledge of excel
- Accurate keyboard skills and proven ability to enter data at the required speed
- Knowledge of correct spelling, grammar and punctuation
- Planning and organizing
- Information collection and management
- Problem solving
- Attention to detail
- Decision making skills
- Communication skills
- Confidentiality
- Ability to work under pressure
Job Particulars
Education B.Com, BA, BBA/BBM, BCA, BEd, 10th Pass (SSC), 12th Pass (HSE), B.P.Ed, B.F.Sc(Fisheries), BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id382172
Job Category BSc/BCA/BBM , Others
Locality Address
State Gujarat
Country India
About Company
B2X is a technology company providing customer care services for mobile devices and other consumer electronics to manufacturers, insurance providers, carriers and retailers. B2X helps its clients to deliver the most seamless customer care experience for people using mobile devices.
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