Back Office Executive Jobs in Ahmedabad - Prakshal Infotech Pvt. Ltd.
Job Description
- Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
- Influences customers to buy or retain product or service by following a prepared script to give product reference information.
- Documents transactions by completing forms and record logs.
- Maintains database by entering, verifying, and backing up data.
- Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
- Maintains operations by following policies and procedures; reporting needed changes.
- Maintains quality service by following organization standards.
- Lead Generation.
- Contributes to team effort by accomplishing related results as needed.
Job Particulars
About Company
Prakshal is an ISO 9001:2015 certified company renowned for high quality education offering IT certification. Prakshal has established a strong footprint in professional training and computer education. Our goal is to spread knowledge and achieve a premier position in the education industry by offering the best quality training and knowledge for its students; we have attained a premier position in the geographies we operate in. We aim to extend our reach across the country and also overseas.
VISION:
Be the market leader in training and assessment in the field of Information Technology and Human Resources.
MISSION:
We dedicate ourselves to provide and develop a range of services in Information Technology and Human Resources to the industry. We are committed to fulfill the gap between industry-candidate skill sets by providing Quality Training and Assessment services in Technical and Behavioural areas.