Back Office Executive Jobs - Mumbai - RISE IT Digital LLP - 1.0 to 2.0 years of experience - 14 October 2019

FEATURED JOB

Back Office Executive

RISE IT Digital LLP

1 to 2 Years

10000 - 25000 Monthly

Expired

Posted: 14 Oct 19

Job Description:

Responded to customer inquiries, providing information on bank accounts, policies, products, and services

Proficiently answer customer inquiries regarding their accounts.
Assessed needs of customers, suggesting products and services accordingly
Reviewed and verified transactions to ensure proper processing according to established quality standards.
Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files
Described promotional offers and used persuasive sales techniques to upsell services and/or convince clients to apply for additional banking services
Maintain high volume of quality work, while insuring highest confidentiality
Daily use of Microsoft Office: Word, Excel, Full Serve and Outlook
Ensure that all customer needs are met and handle appropriately during their initial contact.
Review customers accounts for transactions accuracy.
Maintained customer confidentiality, privacy and security