Back Office Sales Jobs in Mumbai - Anand Systems Engineering Pvt.Ltd.

·         Cold calling people using a given phone directory to sell products .

·         Answering incoming calls from prospective customers.

·         Using scripts to provide information about product’s features, prices etc. and present their benefits.

·         Ask pertinent questions to understand the customer’s requirements.

·         Persuade the customer to buy by demonstrating how merchandise or services meet their needs.

·         Record the customer’s personal information accurately in a computer system.

·         Deal with complaints or doubts to safeguard the company’s reputation.

·         Serves customers by selling products and meeting customer needs.

·         Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

·         Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current market place information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Contributes to team effort by accomplishing related results as needed.