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Backend Support Trainee (Operations) Jobs in Noida - Radical Books Pvt Ltd

Backend Support Trainee Operations
Radical Books Pvt Ltd
Radical Books Pvt Ltd
Last Date 05 Oct 2018

Radical Books Pvt Ltd - Job Details

Date of posting: 06 Aug 18

Job Summary

We are looking for young enthusiastic talent for our new IT support Team based in Noida.

  • In this role, you will be responsible to manage the data integration and interact with the clients of the company. Our clients are esteemed position holders from the Education fraternity
  • Here you will get a chance to work in a dynamic young environment and learn new technologies, data analytics and market trends in the domain of Education Technology.
  • This is a very dynamic role and there are no limits to the learning possibilities.
Responsibilities and Duties
  • Feed into the records new inputs
  • Document all issues in the provided tracking system for future references.
  • Resolve queries raised by Client
  • Resolution of Technical Issues within defined TAT valuate and escalate core product issues to R&D
  • Routinely interface with external clients and internal departments effectively and clearly.
  • Escalate unresolved client issues as necessary to ensure timely resolution. 
  • If required or requested, get on the phone with the client to understand and/ or educate on the issue or resolution.
  • Evaluate documented resolutions and analyze trends for ways to prevent future problems.
  • Log all calls in the Service Desk Call Logging system.
  • Will be responsible for creating training modules and further instruct new associates about it.
  • The Company will provide a free of cost training to the selected candidate.
Required Experience, Skills and Qualifications
  • Candidates MUST have EXCELLENT ENGLISH COMMUNICATION SKILLS. (Spoken & Written)
  • Candidates from Tech background -BCA, MCA, B.Tech will be preferred. Candidates from the Non-IT background are welcome to apply.
  • Excellent computer skills. We need to create detailed MIS REPORTS very frequently.
  • Must have a knack for taking charge and resolving problems
  • Age Limit: Between 22 to 30 ONLY.
  • Keen to learn new concepts quickly.
  • Eye for details is a must.
Benefits
  • The Company will provide a free of cost training to the selected candidate.
  • The candidate will later be in the role of a leader of a team - responsible to train them


Job Summary

Job Type : Internship / Projects
Job Role : Others
Job Category : Internship,Diploma,BSc/BCA/BBM,Analyst / Analytics,Logistics / Transportation
Hiring Process : Face to Face Interview
Who can apply : Freshers and Experienced (0 to 0.6 Years )

About Radical Books Pvt Ltd

Radical Books Pvt. Ltd is a publishing house making benchmarks in publishing high-quality books since 1971, whose mission has been to provide quality books at an affordable price. 
We are committed to publishing educational, as well as fiction and non-fiction books of international quality covering a wide range of subjects. We are publishing school textbooks and supplementary materials based on NCERT, CBSE, ICSE and State educational Boards' syllabi; informative books and books for pleasure reading. 
Our work environment is informal yet transparent and professional. We provide a broad range of opportunities and fast career growth to talented and self-motivated individuals.
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com

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Radical Books Pvt Ltd recruiting Backend Support Trainee Operations Experienced(0 to 0.6 Years) candidates candidates nearby Noida.Radical Books Pvt Ltd vacancies for Backend Support Trainee Operations is recruited through Written-test, Face to Face Interview etc.
Radical Books Pvt Ltd Company recruits a lot of Experienced(0 to 0.6 Years) candidates candidates every year based on the skills Microsoft excel, MIS Reporting, Data Entry. The candidates with BVSc, BBA/BBM, BSc, BCA, BE/B.Tech, BEd, Diploma, B.Com, Other Graduate, BA are selected to full fill the vacancies in Others job field. The candidates nearby Noida can apply for Backend Support Trainee Operations position in Radical Books Pvt Ltd. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Radical Books Pvt Ltd recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Radical Books Pvt Ltd and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Radical Books Pvt Ltd and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Radical Books Pvt Ltd and near your city and get a secured career.