backoffice Process Jobs in Mumbai - EClerx
Job Description
- Reading Operator comments
- Checking service status of account in diagnostic tools
- Understanding of web technologies and cable setup
- Troubleshooting of technical issues related to modems & Routers
- Effective communication and close looping with client in case of observation
- Updating status in internal as well as client tools
- Basic Knowledge of Hardware (Modems, Routers and Troubleshooting)
- Excellent communication skills
- Under Graduates/Graduates (Experience Min. 6 months) Domestic and International BPO experience preferable, if any
- Flexibility in Working Shifts
- Basic hardware knowledge
- Basic internet knowledge
- Basic MS Office Suite knowledge
- Flexibility in Working Shifts
- Only Male candidates can apply for the process
Job Particulars
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id392365
Job Category Others
Locality Address
State Maharashtra
Country India
About Company
eClerx Services Ltd.
eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,000 people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand.Jobs By Location
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