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BPO Customer Service Executive jobs - Chandigarh - Eclerx - 0 to 3 years of experience - 16 December 2020

featured-job FEATURED JOB

BPO Customer Service Executive

Eclerx
Expired

Posted: 16 Dec 20

Job Description

Job Details

Designation: Analyst (OB process)

Location: Chandigarh

Industry: International BPO/KPO

Employment: Full Time employment.

Shift Details: Rotational Night Shifts
Work Experience: 0-4 Years
Qualification: Any Graduate or Under-Graduate Fresher

Job Responsibilities

· Review customer service notes

· Check status of services on account in diagnostic tools

· Take appropriate steps to resolve customer's problems

· Troubleshoot technical issues related to customer’s services

· Communicate effectively and close the loop with clients in case of observations

· Update status in internal as well as client tools

· Meet process expectations with high quality standards and adherence to SLAs

Salary: Up to ₹237,000.00 per year

Schedule:

  • Flexible shift
  • Night shift
  • Rotational shift

Experience:

  • work: 1 year (Preferred)
  • total work: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)


Job Particulars

Who can apply Freshers and Experienced (0 to 3 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1069137
Job Category
Locality Address
Country India

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