BPO Customer Support Executive Jobs in Bangalore - Black And White Business Solutions

Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd..!!     


 Huge Openings with TOP BPO Multinational Companies for Customer support/ Technical Support Associate

B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's  , Free placement @ Black and White Business Solutions Pvt Ltd

Technical Support : Voice

• Technical Trouble Shooting

• Hardware and Networking

• IT Help Desk

• Desktop Support

• Technical Chat / Email Support

• IT Trouble Shooting

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

Roles :

• Handle technical support questions via our ticketing system.
• Help customers set up their website Help transfer customer accounts from other providers.
• Help customers with script and software upgrades Help and repair infected and compromised accounts.

• Keep track of request and make sure they are implemented as planned

• Participate in incident handling concerning technical issues / server issues through chat support

• Microsoft environment knowledge

• Have some level of technical understanding of the products building up a desktop service
• Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
• Basic Troubleshooting,Monitoring, Backup

Skills Required :

• Should be flexible with rotational Shifts

• Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

• Day/ Rotational /US/UK Shift.
  

• Salary - upto 4.5lpa

• Unlimited incentive Structure

• No registration Fees(Free placement).

For more please quries Contact :

• Akila
  

• Phone -   9513161621
  

• Email Id - hr1621@blackwhite.in

Documents Required : Fresher :

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID

Experience :

• Previous Companies Offer letter / relieving letter / one month pay slips

• 10th / 12th / Graduation all semester Marks card

• Aadhar Card ID proof

• Pan Cad ID

*************PLEASE DO REFER YOUR FRIENDS*************