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BPO Customer Support Executive Jobs in Hyderabad - Volksskatt Consulting Private Limited

BPO Customer Support Executive
Volksskatt Consulting Private Limited
Hyderabad(Kukatpally )
12th Pass (HSE), Any Graduate
2016 - 2019
0 to 1.5 yrs
12000 - 18000 Monthly
Volksskatt Consulting Private Limited
Last Date 16 Jun 2020
This Job is Expired

Volksskatt Consulting Private Limited - Job Details

Date of posting: 17 Apr 20

Designation: BPO Customer Support Executive

Open Positions - 250

Candidate Profile :

  •  Minimum Under Graduate is needed.
  •  Good with English, Malayalam, Telugu.(70)
  • Good with English, Telugu/Hindi, Tamil.(80)
  • Good with English, Kannada, Telugu. (100)
  • Fresher/Experienced
  • Good Customer Handling Skills.
  • Having a basic knowledge of Customer Service.

  Package :

  • Fresher’s: 14000 CTC + Incentives + Shift allowance (3500/-)
  • Experienced: 17000 CTC + Incentives + Shift allowance (3500/-) ( Minimum 10 months experience is needed on papers ).

Job description :

  •  Inbound  voice process-Banking domain
  • Rotational shifts, Rotational week off.
  • 6 days  a week

Work location is Kukatpally (KPHB)

Call Center Representative Responsibilities:

  •  Answering or making calls to clients to learn about and their needs, complaints, or other issues with products or services.
  •  Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  •  Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  •  Building lasting relationships with clients and other call centre team members based on trust and reliability.
  •  Utilizing software, databases, scripts, and tools appropriately.
  •  Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
  •  Making sales or recommendations for products or services that may better suit client needs.
  •  Taking part in training and other learning opportunities to expand knowledge of the company and position.
  •  Adhering to all company policies and procedures.

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1.5 yrs )

About Volksskatt Consulting Private Limited

Greetings from Volksskatt Consulting Private Limited
We wish to introduce our self Volksskatt Consulting Private Limited as one of the growing HR firms in India since 2019. Volksskatt Consulting Private Limited is a Corporate HR Consulting & Training firm, we specialize in Manpower & Staffing, Training and Human Capital Development.

 We proudly state that we provide the best quality and trained manpower to our clients. We are in a position to provide you with the best candidates from different parts of India. We have a large database of experienced professionals and also fresher’s. We can help companies in recruitment in every field across the country.

 Our operations are divided according to different professionals so that every applicant is thoroughly scrutinized before sending. We also have experts to train the fresher’s.

 Every department has experts of different fields. This helps us in short listing of the quality candidates. The candidates are not only checked on their academics but also on their personal traits.

We are involved in the supply of manpower to the leading companies in the fields:

Ø Banking

Ø Sales/Marketing

Ø Telecom

Ø Pharmaceutical 

Ø Manufacturing

Ø Education

Ø Logistics

Ø IT

Ø FMCG

Ø Supply Chain

& more

We are here to get your Dream JOB !

This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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Volksskatt Consulting Private Limited recruiting BPO Customer Support Executive Experienced(0 to 1.5 yrs) candidates candidates nearby Hyderabad(Kukatpally ).Volksskatt Consulting Private Limited vacancies for BPO Customer Support Executive is recruited through Written-test, Face to Face Interview etc.
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