BPO Customer Support Executive Jobs in Noida - Supportaholic Technology pvt lmt
BPO Customer Support Executive
Supportaholic Technology pvt lmt
Expired
Posted: 19 Nov 20
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
- interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Both side cab
- meal
- Night shift
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1042992
Job Category BPO
Locality Address Sector 62, Noida
State Uttar Pradesh
Country India
About Company
About Supportaholic Technologies Private Limited
- Supportaholic Technologies Private Limited is a Unlisted Private Company. It was incorporated on 11 December, 2018.
- Supportaholic Technologies Private Limited has 2 appointed directors/decision makers Vinay Mongia and Renu Mongia.
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