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BPO Customer Support Executive Jobs Opening in Black And White Business Solutions at Bannerghatta Road, Brookefields, Domlur, Bangalore

BPO Customer Support Executive

Black And White Business Solutions
Expired

Posted: 16 Nov 22

Job Description

Job purpose:  
- To effectively handle telephone requests by processing the information received accurately and efficiently.  
- To deliver a high level of customer service to every customer.  

Key tasks / responsibilities:  
- To behave in a respectful manner at all times whilst in the Call Centre.  
- To handle calls in a consistently polite, professional and efficient manner.   
- To have an understanding of the significance of customer service and adhere to high standards at all times.    
- To attain the service levels set by your Team Leader.  
- To answer customer queries and escalate them to a Team Leader when necessary.   
- To recognise the importance of flexibility regarding breaks, thus ensuring service levels are not affected at any time during the shift.  
- To take a pro-active approach towards suggesting improvements to working practices.  
- To demonstrate a commitment towards your own continuous personal development.


More information about this BPO Customer Support Executive Job

Please go through the below FAQs to get all answers related to the given BPO Customer Support Executive job

  1. What are the job requirements to apply for this BPO Customer Support Executive job position?
    • Ans: A candidate must have a minimum of fresher as an BPO Customer Support Executive

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, BA, M.Com, MA, BBA/BBM, BCA, MBA/PGDM, BSc, MCA, MSc, PG Diploma, BFA, Vocational Training, 12th Pass (HSE), BSW

  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  4. This BPO Customer Support Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  5. How many job vacancies are opening for the BPO Customer Support Executive position?
    • Ans: There are immediate 1 job openings for BPO Customer Support Executive in our Organisation.

Job Particulars

Who can apply Freshers
Hiring Process Walk - In, Written-test, Face to Face Interview, Telephonic Interview, Group Discussion
Employment TypeFull Time
Job Id1627577
Locality Address Bannerghatta Road , Brookefields , Domlur , Indiranagar
Country India

About Company

Black And White Business Solutions
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