BPO Domestic/International Jobs in Bangalore - Black And White Business Solutions

BPO Domestic/International

Black And White Business Solutions

0 Years

18000 - 40000 Monthly

Expired

Posted: 13 Sep 21

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Note : Candidates from Bangalore location only can apply

Freshers only Voice openings / Experienced Voice and Non voice openings available
Immediate joiners Are preferred

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization
Shift : Rotational Shifts / UK / US
Sal: Fresher 15k to 20k
Experience : Salary upto - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Customer :

Banking / Insurance / E Commerce / Telecom / Medical Billing / AR Calling / Hospital Billing / Physician billing

Technical Support :

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails / chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.