BPO Domestic/International Jobs in Bangalore - Eminent Minds Technologies pvt ltd

BPO Domestic/International

Eminent Minds Technologies pvt ltd

0 Years

10000 - 20000 Monthly

Expired

Posted: 14 Aug 17

Job Description

We are Hiring Candidates for Domestic Voice Process
Qualification: SSLC/PUC/Diploma/ Graduation/Post Grads
Languages: Excellent English+ Any south Indian Language (Kannada /Hindi/Tamil/ Telegu)
Timings: 9:30am to 6.30pm
Salary: 6000- 20000/- + Incentives (10,000) depends upon Experience

JD:-

Respond to customer enquiries in an inbound/outbound call center environment.
Strive towards first call resolution.
Support international customers through inbound & outbound processes.
Provide support and assistance over the telephone in a prompt, efficient and professional manner.
Make client feel that they have received the best service at all times.
Possess good knowledge of the organization's products and processes.
Maintain TAT for all calls.
Adherence to company norms policies and procedures.
Adhere to call scripts and bank policy/ procedures.
Prepare daily reports. Meet all performance standards set by the organization.
Strive towards attaining higher levels of efficiency and quality performance levels.
Work on process improvement projects and initiatives.
Undertake process improvement initiatives.
Maintain adequate product and call handling expertise to perform the job efficiently Work towards developing sound understanding of work environment and deliverables.
Help and guide new hires and junior CSRs to perform their role well.
Assist CSRs with questions concerning real time customer inquiries.

Job Particulars

Role bpo telecaller

Education Certificate Course (ITI), Diploma, B.Com, BA, MA, BCA, BSc, MCA, 10th Pass (SSC), 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id332503

Job Category Diploma , BPO , BSc/BCA/BBM

Locality Address

State Karnataka

Country India

About Company

Eminent Minds Technologies Pvt. Ltd. are specialized in providing IT Services, Software Development, Data Entry Services, BPO Services, Networking Services, Manpower Consulting, and Corporate Trainings.

Eminent Minds is not just a service provider but also a committed partner who makes valuable difference to your business. With a customer-focused approach, desire to understand customer business & identify the right solutions, we act as a one-stop shop for business process outsourcing from India. We promise you significant cost savings, and improve and maintain the quality of service delivery.
We are experienced in providing high quality solutions to clients in diverse business areas.

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