BPO Domestic/International Jobs in Gurgaon,Hyderabad,Noida - Genpact
BPO Domestic/International
Genpact
1 to 3+ Years 
100000 - 400000 Yearly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Expired
Posted: 07 Feb 17
Job Description
- Work location : - Hyderabad
- Interview Locaion : - Chennai
- Experience : 1 to 4 years
- Qualification : Any Graduate(Without Backlogs)
- Excellent Communication skill
- Product / Technical support with knowledge of HTML, Java script and CSS
- Experience in Product / Technical support Knowledge in HTML, Java Script and CSS .
- Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
- Experience in email support and solving the technical issue by step by step process.
- Provide email based technical support to clients in different geos - 24*7
- Follow the workflow & adhere to SLAs - TFR, TRT, TAT, and FCR
- Maintain high customer satisfaction
- Help with research and troubleshooting of tough tickets
- Knowledge Gap Reduction
- Process improvement & Escalations management
- Product support/Application Support experience
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Experienced (1 to 3+ Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id271140
Job Category MBA , Diploma , BPO , BSc/BCA/BBM , 1 to 3 Yr Exp
Locality Address
State Haryana, Uttar Pradesh, Telangana
Country India
About Company
Genpact
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