BPO Domestic/International Jobs in Jaipur - Fleezio business solutions
Job Description
Job Roles & Responsibilities:
Ø Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Ø Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Ø Process orders, forms and applications.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Skills Required:
Ø Basic computer knowledge.
Ø Good communication skills.
Ø Active listening ability along with active problem-solving skills.
Ø Fresher and Experienced both can apply.
Ø Answer calls/chat/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints.
Ø Keep records of customer interactions, transactions, details of inquiries, complaints and comments as well as actions taken.
Ø Process orders, forms and applications.
Ø Follow up to ensure that appropriate actions were taken on customers' requests.
Ø Refer unresolved customer grievances or special requests to designated departments for further investigation.
Qualification Required: Under Graduate (+2/Diploma) / Any Graduate / Any Post Graduate
Skills Required:
Ø Basic computer knowledge.
Ø Good communication skills.
Ø Active listening ability along with active problem-solving skills.
Ø Fresher and Experienced both can apply.
Job Particulars
Role bpo telecaller
Who can apply Experienced (0.6 to 1 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id858747
Job Category BPO , BSc/BCA/BBM
SkillsCold Calling Voice Support
Locality Address
State Rajasthan
Country India
About Company
Recruitment firm
Jobs By Location
Bangalore
Ahmedabad
Noida
Delhi
Gurgaon
Pune
Kolkata
Chennai
Mumbai
Hyderabad
Others also searched for
Job & career videos Subscribe
