BPO Domestic/International Jobs in Navi Mumbai - Jobs for Youth P Ltd
Job Description
- Candidate should
be Graduate with excellent English communication skills.
- To Attend the
inbound calls of customers in Retail Liabilities and process the queries &
requests to customer's satisfaction
- To identify and
convert the opportunities for cross selling (banking product) on customer's
call
- Responsible for quality communication and
customer servicing within laid down productivity and service benchmarks.
- Ensure customer delight and consistent
service experience, including timely resolution of customer queries/issues.
- Complete the
logs specified by the process (End-of-day target)
- Adherence to
Information Security norms & quality process norms.
- To be aware of and comply with any updates
about the process
- Act on the feedback given by Team Leader/Team
Coach or Quality or on the coaching provided to the team as guidelines for
improving performance
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id320693
Job Category BPO , BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Jobs for Youth P Ltd
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