BPO Domestic/International Jobs in Pune - Genesis HR services
BPO Domestic/International
Genesis HR services
0 Years
10000 - 15000 Monthly
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Expired
Posted: 19 Jun 18
Job Description
- He /she is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
- He /she is responsible for rendering useful administrative support to other members of the customer care team.
- He /she is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- He /she is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
- His/her responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
- His /her responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested
Job Particulars
Role bpo telecaller
Education Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id436251
Job Category MBA , Diploma , BPO , BSc/BCA/BBM
Locality Address
State Maharashtra
Country India
About Company
Genesis HR services is recruitment firm.
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