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BPO Domestic/International Jobs in Pune - Genesis HR services

BPO Domestic/International

Genesis HR services
Expired

Posted: 19 Jun 18

Job Description

  • He /she is responsible for efficient dealing of complaints to completion and enabling satisfaction of the customer.
  • He /she is responsible for rendering useful administrative support to other members of the customer care team.
  • He /she is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
  • He /she is responsible for monitoring Call tracking for responses from an administrative team so call returns are done in a timely fashion.
  • His/her responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let the participant know inquiry is still being researched.
  • His /her responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested

Job Particulars

Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id436251
Locality Address
Country India

About Company

Genesis HR services is recruitment firm.
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