BPO Domestic/International Jobs in Pune - Gospel Techy
Job Description
- answer calls and respond to emails
- handle customer inquiries both telephonically and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
Job Particulars
Role bpo telecaller
Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id264762
Job Category BPO , BSc/BCA/BBM
SkillsEnglish Speaking
Locality Address Baner
State Maharashtra
Country India
About Company
Gospel Techy is a Leading IT product & service provider of Static & Dynamic Website, Android & IOS Mobile Application Development.We support global businesses to help them experience certainty With Digitaly.
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