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BPO Domestic/International Jobs in Pune - Gospel Techy

BPO Domestic/International

Gospel Techy
experience-icon 0 Years
salary-icon 7000 - 10000 Monthly
qualification-icon B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW
Expired

Posted: 13 Jan 17

Job Description

  • answer calls and respond to emails 
  • handle customer inquiries both telephonically and by email
  • research required information using available resources
  • manage and resolve customer complaints
  • provide customers with product and service information
  • enter new customer information into system
  • update existing customer information 
  • process orders, forms and applications
  • identify and escalate priority issues
  • route calls to appropriate resource
  • follow up customer calls where necessary
  • document all call information according to standard operating procedures
  • complete call logs
  • produce call reports

Job Particulars

Education B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Group Discussion
Employment TypeFull Time
Job Id264762
Job Category BPO , BSc/BCA/BBM
Locality Address Baner
Country India

About Company

Gospel Techy is a Leading  IT product & service provider of  Static & Dynamic Website, Android & IOS Mobile Application Development.We support global businesses to help them experience certainty With Digitaly.

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