BPO Domestic/International Jobs in Vijayawada - Pessaar Consultancy Services Pvt Ltd
Job Description
- Manage large amounts of incoming calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer interactions, process customer accounts, and file documents.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id484738
Job Category Diploma , BPO , BSc/BCA/BBM
Locality Address
State Andhra Pradesh
Country India
About Company
Pessaar Consultancy Services Pvt Ltd(PCS) located at South India’s business community Vijayawada, Started its operations from August 2018. PCS is a fully owned subsidiary offering best of BPO, KPO, RPO, and IT Enabled services.
PCS takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support and Transcription services.
PCS is a pioneer in managing business processes for companies of the United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.
PCS takes up outsourcing processes that are enabled by Information technology. These services span over diverse areas like Lead Generation, Sales and Support, Financial Accounting, Chat and Email support and Transcription services.
PCS is a pioneer in managing business processes for companies of the United States, United Kingdom, Canada, Australia, India and across the world. The company blends process expertise, BPO, KPO, RPO, IT and analytical capabilities in diverse industries to provide a broad range of services.
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