BPO Executive Jobs in Gurgaon,Noida,Delhi - Krishna Job hunt
BPO Executive
Krishna Job hunt
0 Years
15000 - 30000 Monthly
Expired
Posted: 05 Jun 21
Job Description
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, BA, BBA/BBM, BCA, 10th Pass (SSC), 12th Pass (HSE), Upto 9th Std, Vocational Training
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1219514
Job Category Diploma , BPO , BSc/BCA/BBM , Work from Home
Locality Address Anand Vihar
State Haryana, Uttar Pradesh, Delhi
Country India
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