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BPO Executive Jobs in Kolkata - Webvio Technologies Pvt Ltd

BPO Executive
Webvio Technologies Pvt Ltd
Kolkata(Kestopur , Lake Town , Rajarhat New Town , Salt Lake , VIP Road )
Any Graduate
1.5 Years
15000 - 22000 Monthly
Webvio Technologies Pvt Ltd
Last Date 14 Oct 2021
This Job is Expired

Webvio Technologies Pvt Ltd - Job Details

Date of posting: 30 Sep 21

We are hiring for the position of Customer Care Specialist / Customer Care Executive for our company Webvio Technologies Pvt Ltd at Rajarhat, Kolkata.

We are looking for eligible candidates who have a thirst to excel in the BPO industry. 

Job Description: 

Education: Min 12th passed / Any Graduation.

Pre-requisite: Excellent Communication skills. 

Experience: Min 1.5 months experience in any international outbound/inbound voice process (Preferably worked for International Sales process) 

Need Candidates with Good Speaking skills.

Working days: 6 days working, fixed Sun off

Shifts: US shift (Inbound Voice)

Work Location: Rajarhat, Kolkata

Responsibilities:- 

1.Manage incoming phone calls

2.Identify and assess customers needs to achieve satisfaction

3.Provide accurate, valid and complete information by using the right methods/tools

4.Handle customer queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

5.Follow communication procedures, guidelines and policies 

Requirements:-

1. Proven customer care experience or experience as a Travel Sales Representative

2. Strong phone contact handling skills and active listening

3. Customer orientation and ability to adapt/respond to different types of characters.

4. Excellent communication and interpersonal skills

Job Summary

Job Type : Full Time
Job Role : BPO / Telecaller
Job Category : BPO
Hiring Process : Face to Face Interview
Who can apply : Experienced (1.5 Years)
Country : India

About Webvio Technologies Pvt Ltd

Webvio Technologies Pvt Ltd
This Job is Expired
This posting is done directly & exclusively on Freshersworld.com. We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us info@freshersworld.com
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