BPO INTERNATIONAL Jobs in Hyderabad - Zaib staffing solutions

• Inbound and outbound Tele calling International experience
  
• Good interpersonal skillsVery active team player
  
• Experience: 1 Yr to 3 Yrs
  
• Total Requirement: 15 Candidates
  

Responsibilities :

• Contact potential or existing customers to inform them about a product or service using scripts.
  
• Answer questions about products or the company.
  
• Ask questions to understand customer requirements and close sales.
  
• Direct prospects to the field sales team when needed.
  
• Enter and update customer information in the database.
  
• Take and process orders in an accurate manner.
  
• Handle grievances to preserve the company’s reputation.
  
• Go the “extra mile” to meet sales quota and facilitate future sales.
  
• Keep records of calls and sales and note useful information.
  

Requirements :

• Proven experience as telesales representative or other sales/customer service role.
  
• Proven track record of successfully meeting sales quota preferably over the phone
  
• Good knowledge of relevant computer programs (e.g. epos software) and Billing systems
  
• Ability to learn about products and services and describe/explain them to prospects.
  
• Excellent knowledge of English.
  
• Excellent communication and interpersonal skills.
  
• Cool-tempered and able to handle rejection.
  
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
  
• Will be working in complete UK Timings.
  
• Attractive Incentives will be provided by the company.
  
• Job Type: Full-time
  
• Salary: ₹20,000.00 /month
  
• Required education:Bachelor's