BPO Jobs in Bangalore - Black And White Business Solutions

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Great Opportunities with TOP BPO MNC's, looking for immediate Joiner freshers and experienced For BPO/Voice Process

DOMESTIC BPO ( VOICE ) :

Languages to be fluent in * English and Tamil *

Education : Any UG / Graduate in Any Specialization

Shift : Rotational Shifts / UK / US.

Experience : Freshers / Experience

Sal : (freshers 3lpa) -( Experience upto 4.5lpa)

Contact HR Meghala - 9742675454

Email ID - hr5454@blackwhite.in

Designation :  Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

Customer :

Banking / Insurance / Telecom / Medical Billing / AR Calling / Accounts / Domestic BPO

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)

• Provide World Class Customer Service.

• End to Transaction of Reports.

• Need to maintain Accuracy in Reports.

• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills

• Excellent verbal and written communication skills

• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls regarding technical issues for end users.

• Perform problem cause analysis

• Resolve customer queries and achieve customer delight.

• Ability to Identify Opportunity and Implement Process Improvements

Venue:

Address:721, Chinmaya Mission Hospital Rd,

Binnamangala, Stage 1,

Indiranagar, Bengaluru, Karnataka 560038

Landmark : Opp to M.K Retail

next to Andhra Bank

Regards,

HR Meghala