BPO/KPO Jobs in Ahmedabad - Team arise

Job Description:

• Post: Virtual Assistant (Back Office)
  
• Salary: 15k to 25K ( As Per Interviews)
  
• Shift Time: Rotational shift (Night Shift Also)
  

Duties and Responsibilities

• A virtual assistant has to perform a vast job and here are the following duties and responsibilities which are expected to be fulfilled by the person desiring to do the job:
  
• The virtual assistant has to perform the basic duties such as making travel arrangements, hotel booking, restaurant booking, and researching options.
  
• He or she needs to provide administrative services Data Entry, Word Processing, Business Documentation, Documents Formatting, Report Creation, Spreadsheet Management, Power Point Presentations, etc.
  
• It will be also needed to provide secretarial service such as delivering, writing, researching, and editing services as well as secretarial services.
  
• He or she has to provide customer service like consulting, coaching, technical, real estate, or customer service support Call Answering Services, Email Support for customers, Online Chat Support, after hours Call Answering services and many more.
  
•  He or she needs to communicate and maintain coordination with the suppliers, customers, visitors, enquirers, or relevant staff.
  
• He or she need to fulfil the requirement of clients other than the mention responsibilities.
  

• There are the following skills and specifications required in a candidate desiring to do the job of a virtual assistant:
  
• The person needs to have impressive telephone etiquettes to do the job.
  
• He or she needs to be an excellent communicator so should have great communication skills.
  
• The required skills in a person are exceptional computer skills, good organising and planning skills.
  
• He or she should be an excellent learner with the ability to understand and execute complex written and verbal instructions.
  
• The person needs to be able to maintain customer confidentiality and should be very honest.
  
•  He or she should have the quality of being calm and composed even in emergencies and opposite situations.
  
•  He or she should be able to deliver excellent and satisfactory customer service, externally and internally.
  
• He or she needs to have the quality of work under rigorous pressure and meet close deadlines.