BPO Team Leader jobs - Noida - OWO CREDITS - 1 to 2 years of experience - 15 October 2021
BPO Team Leader
OWO CREDITS
Expired
Posted: 15 Oct 21
Job Description
Responsibilities of the candidates include:
• Manage a team of individuals working on telesales/customer support
• Resolve customer complaints brought to your attention
• Create policies and procedures
• Plan the training and standardization of service delivery
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Conduct quality assurance surveys with customers and provide feedback to the team
• Gain comprehensive product knowledge to enhance customer support
• Maintain a pleasant working environment for your team"
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE)
Who can apply Experienced (1 to 2 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1330978
Job Category
Locality Address Sector 15, Noida
State Uttar Pradesh
Country India
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