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BPO / Telecaller Jobs - Anantapur,Guntakal,Guntur - ROR TECHPARK PVT LTD

Telecaller

ROR TECHPARK PVT LTD
Expired

Posted: 07 Oct 16

Job Description

Job brief: Looking for young and dynamic personalities with basic communication skills and also who has the ability to work hard and has the zeal to learn new ways and concepts.

  • Requirements:- Good Communication Skills in English, Telugu
  • Dedicated and honest
  • Basic understanding of system knowledge as MS Office
  • Target Oriented as reaching on targets will result in acquiring incentives
  • Languages Known: Telugu and English
  • Salary: 10,000 to 15000/- along with other incentives & remunerations.
  • Basic pay : 7000/-pm

Main Job Tasks and Responsibilities :-

  • deal directly with customers either by telephone, electronically
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • manage customers' accounts
  • keep records of customer interactions and transactions
  • record details of inquiries, comments and complaints
  • record details of actions taken• prepare and distribute customer activity reports
  • maintain customer databases
  • manage administration
  • provide feedback on the efficiency of the customer

Qualification & Educational Requirements:-

  • High school diploma, general education degree or equivalent
  • knowledge of customer service principles and practices
  • knowledge of relevant computer applications
  • ability to communicate well
  • knowledge of administrative procedures
  • numeric, oral and written language applications
  • product knowledge

Required language:

  • English, Hindi, Telugu

Job Type: Full-time

Salary: ₹10,000.00 /month

Required education:

  • High school or equivalent

Job Particulars

Education B.Com, BA, BBA/BBM, BEd, BHM, BVSc, CA
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id239367
Locality Address
Country India

About Company

Vision : “To be led by a globally diverse workforce that consistently delivers outstanding business results, understands the various cultural demands of a global marketplace, is passionate about technology and the promise Information Technology holds to tap human potential, and thrives in a corporate culture where inclusive behaviors are valued.”


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