BPO / Telecaller Jobs - Anantapur,Guntakal,Guntur - ROR TECHPARK PVT LTD
Telecaller
Job Description
Job brief: Looking for young and dynamic personalities with basic communication skills and also who has the ability to work hard and has the zeal to learn new ways and concepts.
- Requirements:- Good Communication Skills in English, Telugu
- Dedicated and honest
- Basic understanding of system knowledge as MS Office
- Target Oriented as reaching on targets will result in acquiring incentives
- Languages Known: Telugu and English
- Salary: 10,000 to 15000/- along with other incentives & remunerations.
- Basic pay : 7000/-pm
Main Job Tasks and Responsibilities :-
- deal directly with customers either by telephone, electronically
- respond promptly to customer inquiries
- handle and resolve customer complaints
- obtain and evaluate all relevant information to handle product and service inquiries
- provide pricing and delivery information
- manage customers' accounts
- keep records of customer interactions and transactions
- record details of inquiries, comments and complaints
- record details of actions taken• prepare and distribute customer activity reports
- maintain customer databases
- manage administration
- provide feedback on the efficiency of the customer
Qualification & Educational Requirements:-
- High school diploma, general education degree or equivalent
- knowledge of customer service principles and practices
- knowledge of relevant computer applications
- ability to communicate well
- knowledge of administrative procedures
- numeric, oral and written language applications
- product knowledge
Required language:
- English, Hindi, Telugu
Job Type: Full-time
Salary: ₹10,000.00 /month
Required education:
- High school or equivalent
Job Particulars
About Company
Vision : “To be led by a globally diverse workforce that consistently delivers outstanding business results, understands the various cultural demands of a global marketplace, is passionate about technology and the promise Information Technology holds to tap human potential, and thrives in a corporate culture where inclusive behaviors are valued.”